To become a member of EMQN you must register with the network (there is a charge for this). The registration period runs from the 1st January to 31st December each year. As a registered member you receive a username and password, which you can use to login to the EMQN website and access its member services.
The first person to register with EMQN for a lab MUST BE THE MAIN CONTACT PERSON (i.e., head of lab, quality manager etc).
Information required for registration
You need the following information to hand before registering with EMQN:
Your up to date contact details including a valid email address and a correspondence address.
An address for delivery of EQA samples, which can be set to the correspondence address. Please note that YOU MUST NOT USE A PO BOX NUMBER FOR DELIVERIES. All our deliveries are made by overnight courier and they will not deliver to a PO Box. Failure to provide an alternative delivery address may result in you EQA samples being delayed or not sent at all.
A contact person and address for billing information, which can be set to the correspondence address.
A VAT number for your institution. This is obligatory.
A purchase order number (if you have one).
The registration process
When you have the required information, go to the registration wizard.
Apart from the information mentioned above, you will also be asked for a preferred user name for logging on to the system (which defaults to your email address) and a password to be used for logging on.
When received, EMQN will process the request as soon as practicable. However, there will be inherent delays in the process as details must be checked. It can take upto 5 working days to process a new account request.
Once your account has been approved, you will receive a confirmatory email and will be able to log on to the EMQN system using the approved user name and your password. If you have suggested a user name which clashes with an existing name then an alternative will be requested.
You will be able to change your password at any time, or request a new password in the event that you have forgotten it. However, your user name cannot be altered; it is used for authorisation and auditing purposes.
Important note: Your account will hold a record of you EQA scheme participation for every year remain a member of EMQN. If the main contact holder changes, please inform the EMQN office immediately so that we can advised on the best approach to keeping your labs record of participation.
Billing and payment
EMQN batches up all invoices for a single institution. We invoice once a year - usually during October and / or November. All invoices come from our host institution which is "Central Manchester University Hospital NHS Foundation Trust". Please note that EMQN reserves the right to with hold its services from any laboratory that fails to pay its invoice. If you are having problems paying, then please contact the EMQN office in Manchester (firstname.lastname@example.org).
Laboratory Reference Number
Participating laboratories are allocated a unique laboratory reference number - this number will remain the same for all subsequent rounds of EQA. Quote this number in all correspondence with EMQN. It is the responsibility of the ‘primary contact’ to provide EMQN with up to date information when registering with the network. Failure to do so may result in delays when processing your requests. A laboratory can request EMQN to change to its primary contact at any time.